Orders are usually dispatched within 1–2 business days. UK deliveries typically arrive within 2–4 working days.

Not at the moment — we currently only ship within the UK. We’re working on expanding soon!

Email us as soon as possible at hello@altrscents.com If your order hasn’t shipped yet, we’ll do our best to assist.

Yes. Once your order ships, you’ll receive a tracking link via email.

Yes, we offer a 30-day money-back guarantee if you're not in love with your scent.

Returned items must be lightly used and in original condition.

Just email hello@altrscents.com with your order number and reason for return. We’ll send return instructions.

We're so sorry to hear that. Please email us within 48 hours of delivery, with a photo, and we’ll make it right.

Our scents are inspired by beloved designer fragrances, reimagined with premium oils and long-wear formulas. They're tributes, not replicas.

On average, 10+ hours. We use high oil concentrations and skin-friendly bases.

Definitely. Our Discovery Set lets you experience 5 curated scents before choosing a full bottle.

Simply create an account — you’ll automatically be enrolled in our rewards program.

You earn points by shopping, referring friends, leaving reviews, completing the quiz, and more.

Head to your account dashboard to browse and redeem your available rewards at checkout.

Take our Fragrance Finder Quiz — it matches your vibe and preferences with the perfect Altrscents fragrance.